Prices are without VAT and customs. We ship from Norway.
We ship worldwide
We can ship worldwide, but we might not have opened up the possibility for your country. Send us an email if your country isn’t listed. We ship with UPS with a tracking number to ensure you receive your goods safely and in time. Items that are in stock usually ship within 24h (workdays). Pickup is Monday-Friday.
You’ve got 14 days from the day you receive the items to notify us that you want to return them. Once cancelled, you’ve got another 14 days to send the items.
When wanting to return, you are responsible for return postage. You can choose your own carrier, but we are not responsible for goods that go missing on their way back. Neither can we refund the order if they do. If we’ve sent you the wrong tools or the tools are faulty, we’ll refund postage or arrange shipping at our discretion.
All returns must be sent to:
Svelvikveien 61, Port D
You’ll be refunded within 14 days after we’ve received the good, assuming that they are still new and in resaleable condition, including undamaged packaging. We’ll let you know if we need to charge you a 15% restocking fee at our discretion, but that’s not very likely to happen.
We don’t offer exchanges. We will refund item you return, and you can then place a new order online for the item you actually wanted. 🙂